Return Policy

U.S. RETURNS

IF YOU ARE NOT SATISFIED, WE WILL GLADLY ACCEPT YOUR RETURN OF UNWORN MERCHANDISE WITHIN 10 BUSINESS DAYS FROM THE DATE DELIVERED. FOR YOUR CONVENIENCE, PURCHASES MADE ON SPANGELODESIGNS.COM MAY BE SENT BACK TO SPANGELODESIGNS.COM USING THE RETURN SLIP INCLUDED IN YOUR ORIGINAL PACKAGE.

 

 

ALL SPECIAL ORDERS, CUSTOM ORDERS, PERSONALIZED ITEMS AND ITEMS MARKED AS FINAL SALE ARE NOT ELIGIBLE FOR RETURN, REFUND OR EXCHANGE.

RETURNED MERCHANDISE MUST BE IN THE ORIGINAL PACKAGING WITH ALL TAGS ATTACHED AND BE IN THE SAME CONDITION AS WHEN IT WAS DELIVERED. THE REFUND WILL BE ISSUED TO THE ORIGINAL FORM OF PAYMENT. PLEASE ALLOW 10-15 BUSINESS DAYS TO PROCESS YOUR RETURN. WE RESERVE THE RIGHT TO REFUSE RETURN OF ANY MERCHANDISE THAT DOES NOT MEET THE ABOVE RETURN REQUIREMENTS.

PLEASE NOTE THE REASON FOR RETURN AND WHETHER YOU WISH TO EXCHANGE THE ITEM OR RECEIVE CREDIT TO THE ORIGINAL FORM OF PAYMENT. ENCLOSE THE RETURN SECTION OF THE FORM INSIDE THE PACKAGE. USE THE PRE-PAID FEDEX GROUND RETURN LABEL PROVIDED IN YOUR PACKAGE TO ENSURE PROPER RETURN ADDRESS ON DOMESTIC ORDERS. SPANGELO DESIGNS DOES NOT ASSUME RESPONSIBILITY FOR REIMBURSEMENT OR COMPENSATION IN THE EVENT THAT ANY RETURN PACKAGE IS LOST, STOLEN OR MISHANDLED.

EXCHANGE ORDERS WILL BE SENT TO YOU VIA FEDEX AT NO ADDITIONAL COST. NEW ORDERS ARE SUBJECT TO MERCHANDISE AVAILABILITY.

TO INITIATE A RETURN PLEASE EMAIL INFO@SPANGELODESIGNS.COM WITH THE FOLLOWING:

• REASON FOR RETURN

• EXCHANGE OR REFUND

• ORDER NUMBER

 

GIFTS

WHEN A GIFT IS RETURNED IT MAY BE EXCHANGED FOR A NEW ITEM OF EQUAL OR GREATER VALUE. OTHERWISE THE PURCHASER’S CREDIT CARD WILL BE REFUNDED. NO MERCHANDISE CREDITS WILL BE ISSUED.

 

FINAL SALE ITEMS

THE ITEMS LISTED ARE FINAL SALE AND ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE:

• ALL SALE ITEMS

• ALL PERSONALIZED ITEMS, SPECIAL ORDERS, CUSTOM ITEMS